Shopping Terms

Not Under 18 / Zabranjeno za mlađe od 18 godina

Legal regulations

All persons under the age of 18 years are prohibited from buying and consuming tobacco products established by the “Law on Tobacco” of the Republic of Serbia (see here “Law on Tobacco”).
We strive to be as precise as possible in the product description and image display, but we can not guarantee that all information is complete and error-free. All items displayed on the site are part of our offer and do not imply that they are available at all times. You can check the availability of goods by calling the phone number +381 60 3747222 or by mail .

Product prices

All prices listed on the site are final on the day of the order and include VAT. All prices are given in dinars without shipping costs. After concluding the order on the site, you will receive an e-mail order confirmation. This email contains your information, which you left when ordering.

Unilateral termination of purchase

The consumer has the right to unilaterally terminate the contract concluded at a distance within 14 days from the day of receipt of the goods without stating the reasons. By unilateral termination, the consumer is released from all contractual obligations, except for the direct costs of returning the goods. Along with the goods he returns, he needs to fill in and send the Withdrawal Form. The form on withdrawal from the contract is sent with the goods and the consumer signs that he has received the goods and signs that he has received the form.

IMPORTANT !: When returning the goods, it is obligatory to return them in the correct, undamaged and unused condition and in the original undamaged packaging. Otherwise we will not receive the package. The costs of sending when returning and replacing the purchased goods are borne by the consumer.

Privacy Policy Statement

On behalf of the Nargila Shop Belgrade, we are committed to protecting the privacy of all our customers. We collect only the necessary, basic data on customers / users and data necessary for business and informing users in accordance with good business practices and in order to provide quality service. All user / customer data is strictly kept and is available only to employees who need this data to do their job. All employees of Nargila Shop Belgrade (and business partners) are responsible for respecting the principles of privacy protection.

Pere Todorovića 23, 11030 Belgrade, Serbia
Tax ID 108828706/PIB 104833282
Reg. no. 21075728 / Reg. no. 2025127
Business Activity code: 4639